Expert service and support

Support

New installation?

• We can build your bespoke programme/app, network, configure and deploy your software for you.
• We can run your cable
• We can train you and your team to use and make best use of your software purchases
• Remember to purchase your services and part of your new EPOS installation project.

Existing EPoS at your premises?

• Call in to helpdesk for support and general function advice, e.g. can’t remember how to add a button
• Contact out of business hours emergency help line
• EPoS on-line? Call in and request remote dial in assistance, we will assess and complete remedial action without you having to wait days for an engineer call out

Have new staff or managers?

• we can train your staff for you.

Repairs, Programming and Servicing

Scales need calibration?

Need a new menu adding or prices changing?

Till or printer broken down?

Need replacement power supply unit?

Just taken on a new venue and need the receipt data changing and sales totals reset?

Support Contracts

Do you host events or update your menus seasonally?

Let us do the work for you, we now offer programming contracts, just send us your prices or till updates and we’ll do them for you.

Support contracts offer you peace of mind as your products get older and the security of knowing that you can access an expert engineer at no charge; you can call us even if you are unsure.